Digital Services Act (DSA) Notice

1. Introduction and Scope

Veklom is committed to providing a safe, transparent, and legally compliant environment for all our users. This page outlines our obligations and procedures under the European Union's Digital Services Act (Regulation (EU) 2022/2065).

2. Single Point of Contact (Articles 11 & 12)

In accordance with the DSA, Veklom has designated a single point of contact for direct communication with Member States' authorities, the European Commission, and the European Board for Digital Services, as well as for recipients of our service.

• Email: legal@veklom.com
• Languages Supported: English, French, German

3. Internal Complaint Handling Mechanism (Article 20)

Veklom provides an easy-to-use internal complaint-handling system for our users. If you disagree with a decision we made regarding content removal, account suspension, or restriction of visibility, you have the right to lodge a complaint free of charge.

All complaints are reviewed promptly, diligently, and objectively by qualified staff—not solely by automated means. You will be notified of the outcome of your complaint, the reasoning behind the decision, and your options for out-of-court dispute resolution or judicial redress.

4. Notice and Action Mechanism (Article 16)

If you encounter content on our platform that you believe is illegal under EU or national law, you can report it using the form below. Please provide a substantiated explanation and specific details (e.g., URL or asset ID) to allow us to locate and evaluate the content.

5. Transparency

In accordance with Article 15 of the DSA, we publish regular transparency reports regarding our content moderation activities. For broader details on data handling and terms of service, please refer to our Terms of Service and Privacy Policy.